Wednesday, February 8, 2012

How to resolve black screen on Servers


We have had some Windows 2003 systems logon screens turn black no more gray background or the username and password fields turn from white to black so you can't see what your typing (this effects RDP and the console). They all still work if you can find them. As with the screenshot below you can see the problem is a nuisance.

The following maybe encountered in RDP, console or even DRAC access




The Fix:

Note: Always make a backup of your system before changing the registry

On a working windows 2003 system

1) open regedit
2) connect to remote registry
3 navigate to HKEY_USERS\.DEFAULT\Control Panel\Colors (on the effected system)
4) create a export of the current key
5) go to the working system, create a export of HKEY_USERS\.DEFAULT\Control Panel\Colors
6) import the working registry settings to the remote registry system that is effected by the black screen
7) Reboot the effected system the color should be restored now.


What the registry settings should be by default:

Windows Registry Editor Version 5.00
[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200″
"ActiveTitle"="10 36 106″
"AppWorkSpace"="128 128 128″
"Background"="102 111 116″
"ButtonAlternateFace"="181 181 181″
"ButtonDkShadow"="64 64 64″
"ButtonFace"="212 208 200″
"ButtonHilight"="255 255 255″
"ButtonLight"="212 208 200″
"ButtonShadow"="128 128 128″
"ButtonText"="0 0 0″
"GradientActiveTitle"="166 202 240″
"GradientInactiveTitle"="192 192 192″
"GrayText"="128 128 128″
"Hilight"="10 36 106″
"HilightText"="255 255 255″
"HotTrackingColor"="0 0 128″
"InactiveBorder"="212 208 200″
"InactiveTitle"="128 128 128″
"InactiveTitleText"="212 208 200″
"InfoText"="0 0 0″
"InfoWindow"="255 255 225″
"Menu"="212 208 200″
"MenuText"="0 0 0″
"Scrollbar"="212 208 200″
"TitleText"="255 255 255″
"Window"="255 255 255″
"WindowFrame"="0 0 0″
"WindowText"="0 0 0″

1 comment:

  1. Having this issue once, and your solution works perfectly!

    :)

    Cheers,

    ReplyDelete